Maintaining accurate personal information is essential for a secure trading experience. If you need to modify sensitive data such as your email address, birthday, phone number, or name in your Client Portal (https://fxt-chn.com/en/trading-platform/) , please follow these steps:
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1. Email [email protected] from your registered email address.
2. Clearly state the new contact details you wish to update.
3. Include a photo of yourself holding your ID card:
- Place the ID card on a white paper.
- Write your name and the current date on the white paper.
4. Attach clear photos of both sides of your ID card, ensuring all information, including the expiration date, is visible.
5. Specify which personal information you want to modify (e.g., "I would like FXTRADING.com to update my name/email address/birthday/phone number").
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Please double-check all provided information for accuracy. We will update your account details strictly based on the information you submit. This process helps us maintain the security of your account while allowing you to keep your personal information up-to-date.